Terms of Use and Privacy

Last updated: August 9, 2019

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The owner of this website and controller of the processing of this website is RGC SHOWMEN, S.L., (hereinafter the “Service”), with address at Calle Príncipe de Vergara, nº 95, 6º D, Madrid, N.I.F. number B56563901.

RGC SHOWMEN, S.L., sociedad mercantil constituida por tiempo indefinido con domicilio en Madrid, provincia de Madrid, en Calle Príncipe de Vergara, nº 95, 6º D, Código Postal número 28006, y NIF B56563901, constituida con fecha diecinueve de octubre de dos mil veintitrés, ante Doña BLANCA VALENZUELA FERNÁNDEZ, Notario del Ilustre Colegio de Madrid en escritura con el NÚMERO TRES MIL CIENTO DIECIOCHO de su protocolo.

Email address: ORGANIZACION@SPAINTRAVELAWARDS.COM

Using the website grants you the status of user, and by doing so you accept the terms and conditions indicated below.

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The website may link to other websites.

However, we exercise no control over those sites or their contents, which in fact are subject to their own terms and conditions. We also assume no association or liability whatsoever for them, nor do we guarantee their technical availability, quality, reliability, accuracy, or veracity.

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The Service is the owner or licensee of all intellectual and industrial property rights of its website, as well as of the elements contained therein.

Therefore, it is expressly prohibited to reproduce, distribute, publicly communicate, and transform all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the Service’s authorization.

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The personal and non-personal information collected will change depending on how you use the website and its features.

The personal and non-personal information collected will reach us through two routes: 1) that collected automatically 2), the one you provide voluntarily.

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This information will consist of:

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This information will consist of:

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(Delete or include those treatments that are necessary)

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We inform you that completing the forms is voluntary. However, if you do not fill in the required fields (marked with an asterisk), some functions of the website will not be possible or will be limited.

The personal data you provide to us is incorporated and will be processed in the files owned by the Service, for the purpose of being able to address your requests.

You can exercise at any time the rights of access, rectification, deletion, restriction of processing, objection and data portability in respect of your personal data by sending an email to: ORGANIZACION@SPAINTRAVELAWARDS.COM or the postal address: Calle Príncipe de Vergara, nº 95, 6º D, Madrid.

In both cases, you must identify yourself with your first and last name, as well as a copy of your ID or national ID.

here you can find the different templates for exercising such rights.

If you have granted consent for a specific purpose, you have the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

In addition, if you believe there is a problem with the way we are handling your data, you can file your complaints with the data protection authority that applies, with the Spanish Data Protection Agency being the one indicated in the case of Spain.

4.3.- Use of the Data

The data provided to the Service will be used for:

  • Attend to your requests, with our legitimate interest as the legal basis for responding to and resolving the queries of our users.
  • Provide you, as a user, with access to our services, with our legitimate interest as the legal basis for providing and managing the service.
  • Publish your comments within the blog section of our website, with your consent as the legal basis.
  • Send you our latest news and updates through our newsletter, with your consent as the legal basis.

4.3.1.- In emails and contact forms

The website has SSL encryption, which allows the user to securely submit their personal data through standard contact forms.

The personal data collected will be subject to automated processing and added to the corresponding files in the activity register, of which the Service is the owner.

In that regard:

  • Your IP will be sent to us, where it will be used to verify the origin of the message in order to provide you with appropriate recommendations (for example, presenting the information in the correct language) and to detect possible irregularities (for example, possible attempts at a cyberattack on the Service), as well as data related to your ISP.
  • Likewise, you may provide us with your data through phone, email, and other communication means indicated.

4.3.2.- On social media

We have profiles on some of the main social networks on the Internet, and the Service is responsible for the processing of the data published on them (for example, photos uploaded by the Service that include faces of individuals).

Those data will be processed according to what the social network allows for corporate profiles. Therefore, provided that the law does not prohibit it, we may inform our followers, by any means that the social network allows, about their activities or offers, as well as provide a personalized customer care service.

In no case will we extract data from social networks, unless the user’s specific and express consent has been obtained for that purpose.

When, due to the very nature of social networks, exercising your rights depends on modifying your profile, we will help you and advise you to the best of our ability.

4.4.- Retention of the data

The following indicates for how long the data processed by the Service is kept:

  • Disaggregated data will be retained without any deadline for deletion.
  • The customer data will be kept for the minimum necessary period, and may be retained until:
  • 5 years, according to Article 1964 of the Civil Code (personal actions without a special limitation period).
  • 6 years, according to Article 30 of the Commercial Code (accounting records or invoices, for example).
  • The user data uploaded by the Service to pages and profiles on social networks will be kept from the time the user gives their consent until they withdraw it.
  • The data provided for the newsletter will be kept from the time the user gives their consent until they withdraw it.

5.- Service Providers and Others

There are third parties that manage part of the Service.

The Service requires them to comply with this Privacy Policy to the extent applicable to them, and they must also have their own policy. However, the Service will not be responsible for compliance with that policy.

Under certain circumstances, the Service may share, use, preserve, or disclose Personal Information with third parties, in a non-aggregated manner:

  • To provide the Service:

Service providers that provide or carry out functions on our behalf, including payment processing, analytics, or data hosting. Service providers may collect and have access to the information necessary to perform their functions, but they are not allowed to share or use the information for any other purpose.

  • To cooperate with the competent authorities:

If we believe it is reasonably necessary to comply with any law or legal process. In any event, we will only provide the information that is required.

If it is necessary to detect, prevent, or in any way address and pursue fraud, security, or technical issues related to the Service.

6.- Liability

To the extent permitted by law, the Service shall not be responsible for: a) errors or omissions in the contents; b) the lack of availability of the website or; c) the transmission of malicious programs in the contents, despite having adopted all reasonable technological measures to prevent this.

7.- Modifications

The Service reserves the right to make, without prior notice, any modifications it deems appropriate to its website, and may change, remove, or add both the contents and services provided through it and the way in which these are presented.

On the other hand, these terms and conditions may be changed at any time. The modifications will take effect from the moment they are published.

8.- Cookies

Consult our Cookie Policy to learn how we use them.